Ultimately, he was able to identify the problem as being due to runaway crash reports from a faulty piece of software, and walk me through the steps necessary to get rid of the issue and assure a clean backup, and to give me some advice on next steps to deal with the disc replacement process. Over the course of three days, I exchanged a number of emails with Mike Bombich, who got back to me with analysis of my CCC log files within a few hours each time. But the thing that really makes me sing Bombich's praises is the quality of its customer support. The documentation is a model of clarity, and serves as an educational repository and resource on the philosophy of backup strategies that greatly enhances one's understanding of the product and its use. ![]() It does the job of providing a robust backup solution for your Mac in a clean, elegant manner. ![]() I can't say enough good things about Bombich Software's Carbon Copy Cloner.
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